4b99 Responsible Gaming
4b99 believes that gaming is for entertainment only. Our protection tools, age verification system, and 24/7 support help you play in a healthy and controlled way.
Our Commitment
4b99 is a trusted online gaming platform in Bangladesh, and we believe that every player's safety is our highest priority. Gaming should be an enjoyable and controlled experience — never a source of stress or financial pressure.
We encourage every user to set their own limits, play for entertainment, and contact us whenever they feel gaming is getting out of control. On this page you will find all our responsible gaming tools and guidelines.
Remember: Gaming is entertainment, not a source of income. In every session, only spend the amount you are comfortable losing.
21+ Age Restriction
All services at 4b99 are for persons aged 21 and above only. We verify age at account registration, and accounts belonging to minors are closed immediately.
If there are any underage members in your household, make sure they cannot access your device or account. Use your browser's parental controls.
Our Protection Tools
4b99 provides several practical tools to help you keep your gaming under control.
Deposit Limit
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. To increase a limit, you must wait for the request to be processed, but decreasing a limit is immediate.
Time-Out Break
Temporarily close your account for a set period — from 24 hours up to several weeks. During this time you will not be able to play, but your account and balance will remain completely safe.
Self-Exclusion
If you feel you need a longer break, choose self-exclusion. Once activated, your account is fully locked for a specified period and cannot be reopened before that period ends.
Session Time Limit
Set a maximum duration for each gaming session. Once the set time has passed, you will be shown a warning and the session will end automatically.
Reality Check
Review your gaming history, win/loss figures, and total time spent at any moment. Staying aware of your own position is the first step toward responsible gaming.
24/7 Support
Our support team is always ready for any problem or concern. Contact us via live chat or email in Bengali or English — you will be heard without any judgment.
How to Use the Tools
Set Limits from Account Settings
Log in and go to the "Account" section, then select the "Responsible Gaming" tab. There you will find options to set deposit, session, and spending limits.
Activate Time-Out
From the same settings page, click the "Take a Break" option and choose any period from 24 hours to 6 weeks. You will not be able to access games until the break is over.
Apply for Self-Exclusion
For a long-term break, contact the support team via live chat or email. The team will process your request as quickly as possible and lock your account.
Review History
Your complete transaction and gaming history can be viewed at any time from the account dashboard. Check this information regularly to understand your spending patterns.
Signs of Problem Gaming
When gaming goes beyond entertainment and becomes a problem, certain signs appear. If you notice any of the following in yourself or a loved one, it is time to take action:
Seek help if you notice these signs
- Feeling a constant urge to play more and more to recover lost money.
- Repeatedly failing to control gaming despite trying to do so.
- Prioritizing gaming over family, friends, or work.
- Feeling restless or irritable when cutting down or stopping gaming.
- Taking loans or using savings to cover gaming expenses.
- Lying to or hiding gaming activity from family or friends.
- Having trouble sleeping or concentrating when not gaming.
If you find even one of the above signs in yourself, please contact the 4b99 support team. We will help you without judgment and with full confidentiality.
Tips for Healthy Gaming
Set Your Budget in Advance
Before each session, set a maximum budget for yourself. Once that amount is gone, stop and wait for the next day.
Set a Win Limit Too
Not just a loss limit — also set a winning target. Once you reach that target, end the session and enjoy the win.
Take Regular Breaks
Take a break at least once every hour. Get up, walk around, drink some water, and spend time away from the screen.
Don't Make Decisions Based on Emotion
Do not place large bets when you are angry or frustrated after a loss. Make decisions with a calm mind and take a break if needed.
Let Your Family Know
Let family or trusted friends know that you enjoy gaming. Open conversation will help you stay within limits.
Don't Play Before Bed
Late at night your judgment decreases and the likelihood of making risky decisions increases. Avoid gaming for at least one hour before sleeping.
Financial Safety
The minimum deposit at 4b99 is ৳100 and the minimum withdrawal is ৳500. We handle transactions via bKash, Nagad, and Rocket. Withdrawal requests are generally completed within 15 minutes to 2 hours.
The low deposit limit is set intentionally so you can spend a controlled amount in each session. Remember, you can lower this limit further from your account settings to match your own budget.
Tip: Allocate only a small portion of your monthly entertainment budget to gaming. Never spend money set aside for essential expenses such as rent, groceries, or your children's education on gaming.
Contact Us for Help
Our support team is always here for you
If you feel you are losing control of your gaming or want to talk to someone about it, contact our 24/7 support team. We are able to help in both Bengali and English.
Your identity will be kept completely confidential and you will be heard without any judgment.
What to Do in an Emergency
If gaming is seriously affecting your mental health or family life, activate self-exclusion immediately and seek professional help. Asking for help is not weakness — it is a sign of courage.
Enjoy Entertainment — Responsibly
Thousands of games, sports betting, and live casino await you at 4b99. Play in a controlled way and enjoy every moment of fun to the fullest.