4b99 Terms and Conditions

1 General Terms

Acceptance of the following general terms is mandatory before using any part of the 4b99 platform:

• These terms and conditions are governed by the applicable laws and regulations of Bangladesh.
• 4b99 reserves the right to modify these terms and conditions, in part or in full, at any time.
• Updated terms take effect upon publication on the website, and continued use of the platform will be considered acceptance of the new terms.
• Any dispute related to 4b99 will be addressed through negotiation in the first instance.
• The Bengali version of these terms and conditions shall be considered the authoritative version.

2 Eligibility and Age Requirement

The following eligibility conditions must be met to use the 4b99 platform:

• The user must be at least 21 years of age.
• The user must have the legal right to participate in online gaming activities within their own jurisdiction.
• Users must manage their own account — managing an account on behalf of another person is prohibited.
• In any case of doubt, 4b99 may request the necessary documents to verify age.

3 Account Registration and Management

The following rules apply to opening and managing an account:

• Each individual may open only one account. Opening multiple accounts is strictly prohibited.
• All information provided at registration must be accurate, complete, and up to date.
• It is the user's responsibility to keep their account login details completely confidential.
• If unauthorized use of an account is suspected, 4b99 must be notified immediately.
• Using a strong password is recommended to keep your account secure.
• Withdrawal access may be limited until the verification process is complete.

4 Deposits and Withdrawals

The following terms apply to financial transactions on 4b99:

Deposits

• Minimum deposit amount: ৳100 (for all methods).
• Accepted payment methods: bKash, Nagad, Rocket.
• Deposits are generally credited to the account instantly.
• A record of every transaction is stored securely.

Withdrawals

• Minimum withdrawal amount: ৳500.
• Standard withdrawal processing time: 15 minutes to 2 hours.
• It is recommended to use the same payment method for withdrawals as was used for the deposit.
• Withdrawals may be delayed if verification has not been completed.
• Withdrawals may be restricted if active bonus wagering requirements have not been met.

5 Bonuses and Promotional Offers

The following conditions apply to claiming bonuses and promotional offers from 4b99:

Welcome Bonus

• New members will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000.
• Example: deposit ৳1,000 and receive ৳1,000 as a bonus — total ৳2,000.
• Deposit ৳12,000 or more and receive the maximum ৳5,000 bonus — total ৳17,000.
• Bonus wagering requirement: the bonus amount must be wagered ×10 times.
• Example: if you receive a ৳1,000 bonus, winnings from that bonus become withdrawable after placing ৳10,000 in wagers.
• Wagering is calculated on the bonus amount only — not on the combined total of deposit and bonus.

General Bonus Terms

• Bonus funds cannot be withdrawn directly — the wagering requirement must be met first.
• Each promotion may have its own validity period and conditions.
• Multiple bonus claims from the same person, household, device, or IP address are not permitted.
• 4b99 reserves the right to modify or cancel any bonus offer at any time.
• Attempting to obtain bonuses through fraudulent means may result in account termination.

6 Gaming Rules

All gaming activities on 4b99 are conducted in accordance with the following rules:

• Each game has its own rules and conditions — these should be read before starting a game.
• All games on 4b99 are operated under a fair play policy.
• If a game is interrupted due to a technical fault, 4b99 may declare that round void.
• Wagers placed in a voided round are generally refunded.
• Server records are considered final for all game results.
• In live casino games, the dealer's decision is final.
• Sports betting wagers are settled after the official result is announced.
• No bets will be accepted after a betting market has closed.

7 Prohibited Activities

The following activities are strictly prohibited on the 4b99 platform:

• Opening or operating multiple accounts.
• Providing false, incomplete, or misleading information.
• Using an account on behalf of another person, or allowing another person to use your account.
• Attempting to fraudulently influence the bonus system or game outcomes.
• Playing games using automated software, bots, or scripts.
• Using the platform for money laundering or any illegal financial activity.
• Attempting to breach the platform's security systems.
• Harassing or abusing other users.
• Providing payment services to third parties without 4b99's permission.

8 Account Closure and Suspension

4b99 reserves the right to temporarily or permanently close an account in the following circumstances:

• Violation of any clause of these terms and conditions.
• Suspicion of fraudulent activity.
• Failure to complete identity verification or failure to submit required documents.
• Accounts that have been inactive for an extended period.
• At the user's own request to close their account.

Voluntary Account Closure

If you wish to close your account, please contact our support team. It is important that all pending transactions are settled before the account is closed. Valid balances are generally returned.

9 Privacy and Data Security

4b99 places the highest importance on protecting users' personal information:

• All data is kept secure using SSL encryption technology.
• Personal information is not shared with third parties, except where legally required.
• Payment information is stored using industry-standard security technology.
• Users may request to view or correct their stored information.
• For more details, please read our Privacy Policy.

10 Responsible Gaming

4b99 is firmly committed to responsible gaming. We want our platform to be a safe and enjoyable experience for everyone:

• Gaming is for entertainment purposes only — it should not be treated as a source of income.
• Avoid placing bets beyond your means.
• Contact support to set a spending limit (deposit limit) if needed.
• Temporary or permanent self-exclusion is available.
• Seek expert advice if you notice signs of gaming addiction.
• Visit our Responsible Gaming page for detailed information on responsible play.

11 Limits of Liability

4b99 wants to be clear about its limits of liability in the following situations:

• 4b99 is not responsible if a game is interrupted due to internet connection issues.
• 4b99 is not liable for problems caused by the user's own device or software.
• 4b99 is not directly responsible for delays caused by third-party payment providers.
• In the event of unexpected technical errors, 4b99 makes every effort to resolve them quickly.
• 4b99 is not responsible for financial losses resulting from gaming — gaming always carries risk.
• 4b99 is not liable for service interruptions caused by force majeure events (natural disasters, war, government restrictions).

12 Changes to Terms & Contact

4b99 may update these terms and conditions at any time:

• Updated terms will be published on the website after any changes.
• For significant changes, a notification may be sent to the registered email address.
• Continued use of the platform after changes to the terms will be considered acceptance of the new terms.
• If you have any questions or complaints about the terms, please contact our support team.

Contact Information